42 posts
Why your business needs an AI-readable knowledge base
The model is rarely the bottleneck now. Context is. Why every person and company is about to need a knowledge base a machine can read.
5 min read02Why AI agents need human approval gates
Autonomy is not the goal. Useful systems know when to hand the step back to a human.
4 min read03How to make your company's knowledge AI-queryable
The first AI transformation is not a chatbot. It is making the work legible.
6 min read04How AI changed the job: building systems, not features
AI did not come for the work. It changed the unit of work. On building factories instead of features, and what stays human when producing gets cheap.
6 min read05Where to start automating an ecommerce store
The first concrete factory for a growing store. Your support queue is leaking money to the same five questions. Build the system, not the chatbot.
6 min read06How to clean and structure company data for AI
You cannot query a company whose knowledge is fragmented and dirty. Before the brain, someone has to drag every scattered fact into the open and clean it with a model.
6 min read07Why people disagree about whether AI works
The people who use AI all day and the people who say it cannot work sound like they live in different worlds. They do. It mostly comes down to which model you pay for and whether you gave it any context.
5 min read08How to automate a slow quoting process with AI
A quote that should take minutes takes two days, because the knowledge to make it is scattered across a rate sheet, an inbox and one broker’s head. The first in a series: take one industry chokepoint and sketch the system that clears it.
6 min read09What comes after apps: MCP and the LLM operating system
MCP and LLM operating systems could replace fragmented application switching with a dynamic visual map of a company and its work.
2 min read10Why software is being rebuilt for AI agents
For thirty years the interface was the product. The operator is changing from a person clicking a screen to an agent calling an API, and most software is still built for the wrong one.
5 min read11How to prompt AI image models with reference images
Most AI images come out generic because people ask the model to invent too much. The fix is almost dull: find a reference first, then build the prompt around what to keep, change and avoid.
7 min read12How AI lowers the cost of testing an idea
Most ideas used to die before an honest test because discovering whether they were good was too expensive. AI makes the first experiment cheaper without making production easy.
4 min read13Better automation does not always mean fewer people
Automation can remove a task without removing the need for people. Often it lowers the cost of work, increases demand and moves the constraint somewhere new.
4 min read14Your company does not need an AI strategy. It needs a problem worth solving
AI is a capability, not a business strategy. Start with repeated, measurable operational pain, then use the simplest mechanism that can solve it safely.
5 min read15How to build a company knowledge base your AI maintains
Documentation rots because a person has to write it. Drop your raw material into one folder and let a model compile and maintain the wiki. You keep the pile of truth current; the machine keeps the wiki in sync.
6 min read16How to query a company knowledge base, and keep it honest
Once a model has compiled your knowledge into a wiki, you can ask it questions a person used to need an afternoon for, file the answers back in, and point it at the whole thing to find where it contradicts itself.
6 min read17Building a second brain the model keeps tidy
A pile of what you have read sits in your head, leaks, and cannot be queried. Keep one folder of everything you read, let a model compile it into a wiki you can browse and question, and your curiosity finally adds up.
5 min read18How I would build a knowledge base for a freight forwarder
A forwarder's real asset is everything it has learned moving shipments and never wrote down. How I would gather that scattered history into one pile and let a model compile it into a living wiki of lanes, carriers and customers.
6 min read19How I would build a knowledge base for an energy field-service team
A field-service team keeps energy assets running on knowledge written down almost nowhere: asset histories, site quirks, fault patterns, the procedure that keeps a person safe. How I would compile it, built read-only first.
6 min read20How I would build a knowledge base for a construction firm
Construction has a knowledge problem with a name: every project relearns what the last one knew, because the lessons die at handover. How I would compile drawings, RFIs and records across projects into memory a firm owns.
6 min read21AI agents move the bottleneck. They do not remove it
Making one task faster does not improve the whole workflow if the constraint moves into data, review, permissions or the next human handoff.
5 min read22The coding agent will change. The workflow is what you keep
Coding agents are improving faster than almost any other AI tool. The durable skill is not loyalty to one of them. It is a workflow that absorbs better tools without losing context, tests or source control.
3 min read23Frontier AI changes the cybersecurity baseline
Frontier AI makes old software weaknesses easier to find. Important systems need security review against agent-speed analysis.
3 min read24How to build a Slack agent your team can talk to
The AI systems I run live inside Slack and the team talks to them by name. A plain guide to the stack, the Slack setup, the guardrails and the database behind a team agent you can build yourself.
6 min read25Small teams of high-context generalists
AI lets one capable person cover more ground across functions. The worker who gains the most is the high-context generalist: technical enough to build, commercial enough to choose the right problem, and careful enough to know where a specialist is still required.
5 min read26AI chat is single-player. WhatsApp isn't
WhatsApp is adding usernames. It made me notice that ChatGPT, Claude and Grok are single-player silos, with no second person in the room. The next round may go to whoever already has the social graph and learns to put the model between people.
4 min read27The winning skill is knowing the building blocks
Coding agents made typing cheap. They did not make knowing what to build cheap. The winning skill is knowing which building blocks a system needs and choosing the right ones.
5 min read28Bottom-up AI experiments get stuck as point solutions
Bottom-up pilots are how a business finds its real friction. They are not how it decides what to fix. A point solution stays small unless someone with scope across the business chooses to redesign the workflow around it.
5 min read29Agent-ready data architecture is the next enterprise problem
Most companies do not have a lack-of-data problem. They have a permission model built for a person browsing a folder, applied without change to an agent that was never in the room.
5 min read30The next resource boom in Australia is compute
Australia can build the physical layer of the AI economy, but hosting foreign data centres is not the same as building national AI capability.
6 min read31Are the latest frontier AI models conscious?
Anthropic has not shown that Claude feels anything. It may have shown something stranger and more useful: a machine can develop a private workspace for thoughts it can report, reason with and act from.
5 min read32The best AI vendor will change. Keep the workflow
AI vendor choices will change. Keep the workflow, knowledge, evals and evidence in a form the company can take elsewhere.
3 min read33Forward deployed engineers are useful. Keep the capability.
External AI specialists can accelerate delivery, but the company must retain the understanding required to run and improve the system.
3 min read34When doing gets cheap, defining the job becomes the work
As AI lowers the cost of execution, the valuable work shifts towards defining useful jobs, supplying context and judging the result.
3 min read35AI is easy to try. Fluency is not.
Easy access to capable AI can hide the real learning curve. Fluency compounds through repeated use on real work.
3 min read36There is no career plan for AGI
If AGI can learn almost any computer-based job, retraining is not a sufficient answer. The problem becomes ownership and distribution.
4 min read37The browser is not dying. It is becoming infrastructure.
Agents will not remove browsers, websites or software. They will change who operates them and move the interface towards outcomes.
2 min read38Your AI has never worked here
A capable model can explain the industry and still have no idea which procedure, exception or approval rule applies inside your company.
2 min read39What if you have three years left to sell your time?
If AI makes computer-based labour cheap sooner than expected, how much of today's work should become something you own?
2 min read40Robots are about to get weirdly ordinary
Portable intelligence will spread across specialised machines until robots become an ordinary part of the landscape.
2 min read41The blade of grass theory
Musk says money will not matter in 2036. The argument underneath the headline is about physical patience getting cheap, and what stays expensive after it does.
4 min read42You need to move away from the idea that you should one-shot these things
The first output is a starting point. Serious AI work still requires inspection, testing, judgement and correction.
3 min read
